Privacy & Data Care

Privacy Policy

How REIO handles enquiry details, viewing requests, and essential website preferences.

1. Information You Submit Voluntarily

When you submit a property enquiry, viewing request, landlord mandate, or developer partnership form on the REIO website, we collect only the contact details and property preferences you choose to provide (such as your name, telephone/WhatsApp number, optional email address, and message).

2. How Enquiry Information Is Used

Submitted information is used solely to respond to your specific real estate enquiry, verify property availability, coordinate requested viewings, or discuss partnership mandates.

3. Essential Browser Storage & Security

REIO uses essential session cookies to protect forms against Cross-Site Request Forgery (CSRF) and local browser storage to remember your privacy banner preference. We do not sell personal contact records to third parties.

4. Third-Party Links (WhatsApp & Social Platforms)

Clicking direct links to WhatsApp or REIO’s official social media profiles opens those external platforms under their respective privacy policies.

5. Contact Regarding Privacy

For any questions regarding your enquiry records, reach REIO directly on +254 143 080 530.